About Us – The Window Wizard
The Window Wizard – About us
The Window Wizard is a long established double glazing window and door repair company.
Hi, I am David the owner and sole tradesman of The Window Wizard. I have built up a reputation for reliability, quality and service at affordable rates.
Putting reliability, quality and service above all else, which I feel reflects back to the customers to ensure their full satisfaction.
Both myself and my wife Clare can provide you with a fixed job price and arrange a convenient appointment for you over the phone.
The Window Wizard is a family run business and NOT a multi-national franchise. You can always rely on us to carry out all your repairs, giving you a continued personal service.
I am qualified in Advanced City & Guilds after completing a local authority indentured apprenticeship.
You can be confident in The Window Wizard, as I has over 30 years experience, whereby quality and expertise is in the forefront.
I specialize in multi-point door locks and window mechanisms.
- The Window Wizard is fully insured with 2 million pounds public liability insurance policy.
- I am the legal and registered owner of the Trade Mark “The Window Wizard” since 2004.
A double glazing repair ONLY company that you can really trust
The Window Wizard offers a repair only service, therefore it is in both mine and my customer’s interest to repair your damaged double glazing.
Instead of replacing your double glazing with costly new windows and doors, I will try my upmost to source even the rarest of parts, to fix your existing system.
Only after I have exhausted all options and a repair is not possible, I will then recommend the following company for replacements of windows and doors: The Door and Window Centre – Based in Swanley, Kent – 01322 666 547
The Window Wizard DOES NOT install new double glazing, so I will NOT try to sell you any!
I carry out double glazing repair in the Bexley area and the surrounding locations. Domestic home owner, letting agents and landlords are my primary customer.
Please see our customer google feedback
Sorry but I do not offer repairs to commercial properties. Commercial repair parts are different from domestic windows and doors.
Health and safety
- I have Awards in Customer Care and Health & Safety whist working for the local authority
- All power tools are PAT safety tested.
- Safety gloves / equipment used when necessary.
- Dust sheets are always used where appropriate to protect my customer’s floor coverings
- I will never swear or use any inappropriate language
- I carry a cordless handheld vacuum cleaner and clean any mess I have made, leaving the work area clean and tidy.
The service you can expect
- Fixed prices are given over the phone “I price the job and not the person”
- I log all our appointments into a work diary
- Accurate appointment times given and kept.
- I provide fixed price before commencing any work
- A business card is offered on arrival
- I always wear a Logo embroidered company uniform
- I will always wipe my feet before entering your property and will respect your home like my own
The Window Wizard Van
- My van is always fully stocked with the most common parts, so most repairs are carried out in one visit
- I keep an inventory to track stock levels
- My company van is sign written so easily identifiable
- The van is smart / modern and will not leak oil on your driveway
- The Window Wizard van is compact and car size therefore suitable to park in busy residential areas
- Fitted with a built-in satellite navigation system
- Built-in Bluetooth mobile phone system, so I can answer the phone legally while driving
- Equipped with a 2kw petrol generator and 12v 1.2kw vehicle inverter if mains power is not available but required
Local Area covered
The Window Wizard carry’s out double glazing repairs including door repairs, window repairs and lock repairs to the following areas:
Abbey Wood, Albany Park, Barnehurst, Bean, Bexley, Bexleyheath, Belvedere, Blackfen, Bluewater, Bursted Wood, Crayford, Crockenhill, Darenth, Dartford, Eltham, Erith, Falconwood, Foots Cray, Greenhithe, Hawley, Hextable, Horton Kirby, Kidbrooke, Mottingham, New Eltham, Northumberland Heath, Sidcup, Slade Green, Stone, Sutton at Hone, Swanley, Swanscombe, Thamesmead, Welling, Wilmington.
We are able to provide our services in the following postcode areas:
DA1 DA2 DA5 DA6 DA7 DA8 DA9 DA10 DA14 DA15 DA16 DA17 DA18 SE2 SE9 SE28 BR8
The Window Wizard Office Call 020 8310 4193 or Mobile 079 5058 2631